Customer Testimonials

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Google Apr 15, 2024

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Google Apr 14, 2024

My professional sales consultant, Justin Manning, once saved me and my family from a burning car as we were hanging off a cliff. He had a New 2024 Pathfinder SL AWD ready to show me the moment we got to safety. While we’re were distraught and panicked, he took the utmost care of us. His walk around was immaculate, and he had answers for all of my questions. I would have bought right then and there, if he had just had it in blue!

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Google Apr 14, 2024

David Denton is an amazing sales man, thank to everyone make and excellent environment and we felt very happy with all their kindness

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Google Apr 13, 2024

THE TEAM @ THIS CAR DEALERSHIP WAS AWESOME AND AMAZING. MY SALESMAN KAM DIXON REALLY TOOK THE TIME TO GO ABOVE THE NORM TO ASSIST ME IN GETTING THE CAR I WANTED, NOT WANT THE DEALERSHIP WANTED ME TO SETTLE FOR. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE WANTING THAT RED CARPET CUSTOMER SERVICE @ NISSAN CAVENDER🤗

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DealerRater Apr 12, 2024

very professional place. I definitely recommend customers to this Nissan. they greet you from the time you walk in Offer you coffee and water that's exactly how you treat clients

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Google Apr 12, 2024

Looking to trade in or get a new car?? Go here they are awesome!!!!! The two gentlemen helping me with the sales part were so awesome and the gentleman in the financial department was very helpful and thorough helping me understand everything as I signed it definitely an easy process. The manager was very kind too!!!!!!

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Google Apr 12, 2024

It was pretty good service. They said it will take one hour and they finished everything in one hour.

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Google Apr 12, 2024

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Google Apr 11, 2024

Service advisor Jake was Excellent! He appeared to be the only person (working) at 7am and held it down admirably!

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Google Apr 11, 2024

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Google Apr 10, 2024

Very professional. Quick and speedy service.

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Google Apr 10, 2024

Jim Virgin is great!! He takes care of his people no matter how busy he is. Great team and great service!

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Google Apr 9, 2024

My Cavender Nissan experience was very nice! They were very professional when I arrived at my appointment time they took me in right away, gave me a ride home and picked me up when they were done although I had recall issues to be addressed they also gave me an itemized list of repairs that they suggest I have done I appreciate that and look forward to doing business with them in the future. Barbara Machen

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Google Apr 8, 2024

Jeremy made it happen and listened to what we wanted.

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Google Apr 8, 2024

This is a 5 star dealership! My salesman was the superman of salesman! This is definitely a dealership I would recommend friends to come and buy a vehicle!!!!

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Google Apr 8, 2024

Saturday. Was the best experience I've ever had at this dealership in rockwall. A young man, by the name Colby Terry Assisted me in purchasing a vehicle I must say Overall, the whole staff was great 👍

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Google Apr 7, 2024

Zachary Dixon was very helpful and professional.

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Google Apr 6, 2024

Everyone we dealt with was very pleasant. Negotiations went really well even in the finance department. Thanks for a great job.

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Google Apr 5, 2024

I was very satisfied with the service and Amanda the service advisor who kept me abreast of when my car would be complete. Thanks for the car wash.

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Google Apr 5, 2024

Used Cavender’s service for the first time today. Everyone was so nice, easy experience with no surprises!

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Google Apr 4, 2024

Quick friendly precise

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Google Apr 2, 2024

Amanda did a great job getting my wife’s car checked in and fixed.Very satisfied and grateful.

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Google Apr 1, 2024

Great service from my rep Chris. Great Vehicle Selection

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Google Apr 1, 2024

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Google Mar 31, 2024

Great experience and got a great deal for our new Rogue. Got offered well above what I thought I’d get for my trade in, and the financial process was less than 15 minutes from start to finish after we agreed on price and trade in. Repeat customer and would buy there again. Highly recommend!

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Google Mar 31, 2024

Gerald was excellent. He got my wife my exactly what she wanted. We were both pleased with his professionalism and customer focused skills. Everyone was very friendly and approachable. We had an awesome experience!

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Google Mar 30, 2024

Great experience highly recommend doing business with these guys. No hassle, no haggling, no pushing, no games,, outstanding customer service

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Google Mar 29, 2024

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Google Mar 28, 2024

I’m here trying to find out if I can get an another vehicle but im too messed up in the deal with my old car . Ps never buy from town east ford

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Google Mar 24, 2024

Everyone was nice and it went smoothly.

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Google Mar 24, 2024

Very nice experience. I'm very satisfied with my car sales person.

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Google Mar 23, 2024

Jim Virgin is the best service rep. Keeps me informed with my vehicle, double checks that everything got taken care of especially the minor requests, always recommends my next service requirement for my vehicle and is there bright and early to receive me at 7am, ready to go! Exceptional customer service. I can always go to him with all my questions. If Jim is that phenomenal and exceptional at his work, he makes me believe that the whole service department is that devoted. I highly recommend Jim!!

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Google Mar 23, 2024

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Google Mar 22, 2024

First time getting my oil changed on my new 2024 Frontier and I am pleased with the service. Pulled in at my appointment time and my designated service person was ready to go. Jim was great. He showed me the lounge area and within about an hour I was ready to go. No fuse!

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Google Mar 20, 2024

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Google Mar 19, 2024

I switched from Trophy Nissan in Mesquite to Cavender Nissan and went in for a recall on my Rogue. I love how easy it is to make an appointment. Everyone that I interacted with was fantastic. The only hesitation that I have about returning would be in the amount of time I spent at the dealership. I was quoted 40 minutes to an hour and spent almost 2 hours waiting. I'm not sure if more service advisors are needed, mechanics, or someone in charge of updating customers on vehicle status. I know my advisor got hung up with another customer and ...

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Google Mar 19, 2024

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Google Mar 18, 2024

Thankyou Justin Manning! You made our process, smooth, comfortable and just so pleasant. You made sure we were taken care of from the moment we walked into Cavender Nissan of Rockwall. You made sure we got to know every detail of our purchase, the facility, and even walked us out to our beautiful car, and made it even more special by placing a huge bow on the car. This is by far one of the best client services I have ever received at a car dealership. A million thanks for your great service!!! Def. Will stay as a permanent client ...

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Google Mar 17, 2024

Great customer service. Jake was my service agent and kept me up-to-date on the progress of my car for the 5 days it was getting worked on.

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Google Mar 17, 2024

Iliana Davila was a great salesman. She made me feel that my health issues were not a problem for her and we worked around it. I was able to find the car that I wanted and I just love it.

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Google Mar 16, 2024

Did an assessment of my vehicle and then sent me a video detailing all the work that was required and suggested. Great service.

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Google Mar 16, 2024

Thank you for the great service! Best service department ever! Thanks!

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Google Mar 16, 2024

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Google Mar 13, 2024

The sales lady Liliana was very helpful and friendly when it came time to purchase my car and do a trade in

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Google Mar 12, 2024

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Google Mar 10, 2024

Ask for Justin Manning! He does a fabulous job!

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Google Mar 7, 2024

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Google Mar 7, 2024

Amanda met me at the car. We talked about the repairs. I sat in the lobby while the job was dome. 45 minutes and I was on my way in a clean, inspected car.

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Google Mar 4, 2024

Bailee sold me and my son the car. We had a great experience with him and Terry as well. Will definitely go back when i need a car for myself!

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Google Mar 4, 2024

It was 10 out of 10. Service advisors were nice and made sure everything was corrected before returning my car to me

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Google Mar 4, 2024

Bought from Jeremy stephani. A new 2023 rogue. Pricing was awesome and the transaction was flawless. Highly recommend

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DealerRater Mar 4, 2024

Very nice dealership with very helpful staff. No pressure met our expectations we love the Rogue.

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Google Mar 4, 2024

James F. is amazing! He really helped so much as I purchased my vehicle! Make sure y’all get your cars from Cavenders!!

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Google Mar 4, 2024

Seamless and Exceptional Car Buying Experience at Cavender Nissan! - My wife and I recently had the pleasure of purchasing our second car, and the entire process at Cavender Nissan was nothing short of superb. From start to finish, every step was marked by professionalism, efficiency, and a customer-centric approach that truly set Cavender apart. Our sales associate, Cade, played a pivotal role in making the entire buying transition smooth and enjoyable. His knowledge about the vehicles, friendly demeanor, and willingness to go the extra mile made the car selection process a breeze. Cade's expertise not only helped us ...

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Google Mar 3, 2024

Looking to purchase a nice ride... Well this is the place ... So many very helpful people and smiling faces 😁👍💯❤️

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Google Feb 29, 2024

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Google Feb 28, 2024

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Google Feb 27, 2024

Deion was able to work the numbers and was helpful on the process of the vehicle sale. Thank you for your service.

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Google Feb 26, 2024

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Google Feb 26, 2024

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Google Feb 25, 2024

Great service great customer service

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Google Feb 24, 2024

Knowledgeable sales person, answer all the questions for us

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Google Feb 23, 2024

This was my first time financing a vehicle by myself. And Mr. David Denton made me feel very welcomed and comfortable with my purchase. Met all of my needs!!! High suggest this dealership 🙂

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Google Feb 23, 2024

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Google Feb 22, 2024

Representative was very nice and efficient. Car was ready very quickly.

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Google Feb 20, 2024

When there to replace my wheel lockers and key, the service was quick, everyone was very professional. I'll definitely be coming back.

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Google Feb 20, 2024

Absolutely amazing service! Thank you to Jim, Selby, and Wayne for your great professional service! Recommend this place to anyone! Very fast and helpful!

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Google Feb 19, 2024

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Google Feb 19, 2024

I wanted my tires rotated, but that didn't get done but I wasn't charged either, so not a big deal. What's annoying is they didn't reset the maintenance reminders on the dash board. I have to clear them out every time I start the truck. I haven't had time to figure out, or read the book to reset them myself.

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Google Feb 18, 2024

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Google Feb 16, 2024

Great customer service from all of the team members that I was in contact with, especially the service advisor, Selby Fuller. He helped me from setting the initial appointment to walking me out to my car after the service. I have been to other dealerships and have never had such a great experience. I will be returning to this location in the future.

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Google Feb 15, 2024

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Google Feb 14, 2024

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Google Feb 13, 2024

Selby our service guy pretty much made the whole thing an excellent experience. He was informative, very easy to communicate with and seemed to be a really good guy.

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Google Feb 12, 2024

Jeremy Stefani was pleasant and supportive throughout the process. We really enjoyed having him as our representative to Cavender Nissan.

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Google Feb 11, 2024

We have purchased 4 cars over the years from Cavender Nissan of Rockwall and I dare say we will always bring our business here. Their integrity, honesty and dedication to the customer is such a breath of fresh air.

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Google Feb 10, 2024

Great service. Met me at the appointed time and took my truck to the service bay immediately. All service was completed within the hour. Very satisfied

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Google Feb 10, 2024

The service department at Cavender Nissan has provided an excellent experience during my 2 recent visits. All interactions were friendly and courteous. Could not have been better!

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Google Feb 8, 2024

I drove in to my scheduled appointment and was greeted before I could turn off my car. The gentleman who helped me explained everything in detail and was very professional.

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Google Feb 7, 2024

Just wanted to give a big shoutout to Cade at Nissan Cavenders Rockwall for being my absolute hero in the car-buying world! After a not-so-great car wreck, Cade came to the rescue with his super-quick responses and scheduling magic, making the whole process stress-free. What I love most about Cade is how he keeps it real and straightforward. No confusing jargon, just clear options presented with a smile. He made the whole car-buying thing feel like a breeze! Cade's kindness and dedication turned a tough time into a genuinely sweet experience. Huge hugs to him and the Nissan Cavenders ...

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Google Feb 6, 2024

Thank you Wayne/Nissan for assisting my Wife with her issue, OUTSTANDING experience all around!!!

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Google Feb 6, 2024

Very satisfied with the service I received and was in and out of the dealership in approximately 1 hour. The service advisor was helpful and professional and listened to my needs.

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Google Feb 4, 2024

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Google Feb 4, 2024

Satisfied with sale. Took a lil long but David even helped helped me load my new car with stuff from other car!

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Google Feb 3, 2024

I am very pleased with the professionalism and courtesy shown to us during our service call. Thank you!

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Google Feb 1, 2024

(Translated by Google) Professional and very friendly people (Original) Gente professional y muy amable

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Google Jan 31, 2024

Service Dept. Was exceptionally friendly and helpful

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Google Jan 30, 2024

Brought my wife’s car in for a recall and the service advisor said he would try to get if done as fast as he could. Was there for less than 30 minutes and he said it was ready to go. They did a Superb Job in getting it done fast! Thanks Cavender’s Service Team

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Google Jan 29, 2024

Was very impressed with your service writer, Selby Fuller. He got it done when expected and even looked over the vehicle for other issues.

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Google Jan 27, 2024

Jim is always awesome and such a great advisor to work with. Wouldn’t go go any other drive for my SVC

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Google Jan 27, 2024

Excellent customer service from all involved.

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Google Jan 27, 2024

Service agent Jim V. is always very helpful and keeps customer updated.

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Google Jan 27, 2024

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Google Jan 26, 2024

I set an appointment and they were ready when i arrived 4 min before. I like punctually!

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Google Jan 25, 2024

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Google Jan 25, 2024

I've been a licensed driver now for almost 37 years, and in that time I've dealt with a lot of auto shops and dealerships. My experience with Selby and the team at Cavender Nissan was by far the very best.

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Google Jan 23, 2024

A very quality experience

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Google Jan 20, 2024

Selby in the service department was absolutely amazing and patient in the entire process when I went. I was impressed with the attention this entire service department took in trying to meet the needs of everyone. I was having a terrible last few days dealing with a flat and even though my warranty company wasn’t as fast during the process he did everything he could to get a resolution for me. I have owned 5 Nissans in my lifetime and my next purchase will definitely be at this dealership. Selby needs more recognition and please give that man a raise, ...

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Google Jan 20, 2024

Cade Watson was very helpful, He made the process smooth from the beginning to the end.

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Google Jan 20, 2024

Mr. Fuller in the service department was very knowledgeable, professional and provided me with amazing service. Thank you!


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