Customer Testimonials

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DealerRater Oct 27, 2024

Purchased a new vehicle over the phone and it was a great experience. Had the vehicle ready to go before I came in!

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Google Jul 26, 2024

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Google Jul 25, 2024

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Google Jul 14, 2024

Yes!! After a quick, smooth, and informative visit, I finally got an amazing car for a GREAT DEAL. Zach took care of us from start to finish and didn’t quit until we had exactly what we wanted! I will be recommending my family and friends to this beautiful location. Y’all go ask for Zach specifically when you are ready!! Thank you Cavender Nissan! ✨😁🥹

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Google Jul 13, 2024

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Google Jul 8, 2024

Bought a car from Cavender a few months ago, had a small issue nothing to even mention. They took really good care of me while they had my car, they provided a loader so I would not be with a car to drive, The biggest praise goes out to Debra Bolden (Rock Star) Service Lane Manager, I'm not a easy person to please (I'll admit it) but Debra, was on point she gets it, she understand how the world works. Thank you again for going the extra mile for me.

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Google Jul 3, 2024

My experience was nothing less than amazing. My salesman Jake, and the GM Demetrius are an A Team. I was there for a brief moment and came out with my 2024 Pathfinder Platinum!!!!! I’m all smiles Thank you Cavendar Nissan The Love’s

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Google Jun 27, 2024

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Google Jun 22, 2024

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Google Jun 21, 2024

Worked with Daniel to sell our truck. Very easy to work with, friendly, and provided quick service!

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Google Jun 17, 2024

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Google Jun 17, 2024

Jim is awesome he reminded me of my maintenance plan expiration coming up and he is just an awesome guy

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Google Jun 15, 2024

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Google Jun 13, 2024

Justin was AMAZING! After a bad experience at another dealership he treated my daughter like his best friend and we left as family!!!

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Google Jun 11, 2024

I only take my car here for service. Jim is always great to work with.

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Google Jun 11, 2024

Great, great support and service. My daughter's car broke down in Royse Texas on Friday night at 10:05. We live approximately 3-hours from Royse (Harker Heights, Texas). She was headed to Memphis, Tenn. She called me and I told her to have the car towed to Cavender Nissan of Rockwell. I contacted Clint on Saturday morning and his service was excellent. Kept me updated on the status, got the car fixed on Monday (today). My daughter is now driving it home. I am so pleased with Nissan and the service that they provided to us, especially Clint. Thank you so ...

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Google Jun 7, 2024

Clint in service was a huge help!

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Google Jun 5, 2024

Perfect service. Rare these days. That's why we've bought 7 Nissans over the years.

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Google Jun 5, 2024

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Google May 30, 2024

Excellent

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Google May 29, 2024

Fast and pleasant experience.

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Google May 29, 2024

Nice friendly staff. Kam was friendly fast and super cool. I love my new car it's so cute. Good vibes no pressure or anxiety.

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Google May 27, 2024

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Google May 26, 2024

Wayne Lindsay was a hoot! He and Jack made buying easy and comfortable.

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Google May 26, 2024

Cavender Nissan Rockwall is the best..the workers are very friendly and professional. I would like to recognize Clayton and Alexa for their help..they were able to help me and got me into a car that suited my needs and budget..thank u so much. I would definitely refer anyone to this location.

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Google May 26, 2024

Great place and kept me updated the whole visit and very nice accommodations. Will definitely be doing all my Nissan business with Cavender.

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Google May 23, 2024

My experience at Cavender Rockwall was wonderful! Bailee was very kind and helpful and made buying a car so easy!

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Google May 22, 2024

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Google May 22, 2024

Sale, Management and Finance team was awesome. My expectations were met!

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Google May 22, 2024

First time to service our Armada at Cavender Nissan Rockwall. Amanda was very helpful and covered everything thoughly that we needed to have done. Will continue to bring our SUV to Cavender Nissan.

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Google May 21, 2024

Colby was great! I went in for a pre owned vehicle and drove out in a brand new Nissan. I love my Sentra!

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Google May 20, 2024

They were fantastic.They treated me with respect.

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Google May 16, 2024

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Google May 15, 2024

Chris Y and Dixon were both excellent to work with. Truly an easy and fun process from start to finish! We love our Armada!

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Google May 15, 2024

Had questions over my maintenance plan and Cherry did a great job navigating through that conversation and providing me with the necessary details. She also quickly got her manager involved to give me additional details needed as well. Overall service was great!

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Google May 15, 2024

Great experience from beginning to end! Clayton and John went above and beyond to make our purchase seamless and quick. They were honest and I appreciated that there were no hidden fees or add ons to the advertised price.

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Google May 13, 2024

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Google May 12, 2024

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Google May 11, 2024

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Google May 11, 2024

Had a great experience at the dealership. They were quick and sharp.

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Google May 8, 2024

I will recommend this place the customer service is on another level 👌 👍 great 👍 👌 👏

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Google May 8, 2024

It was great !! Jeremy helped me the whole way and he was very patient with me. I highly recommend asking for Jeremy next time you’re looking to get a car!

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Google May 7, 2024

Justin was an awesome sales person. I did not know for sure when I got there what I wanted. He was patient and professional until I came to decision. I am so happy with my new car!!

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Google May 6, 2024

We recently purchased a 2024 Nissan Pathfinder at Cavender Nissan in Rockwall Texas! No problems at all, smoother than melted butter. The terms were discussed before traveling three (3) hours to get to their dealership. Met with a courteous staff upon arrival. I was early, my salesman, David had everything ready per our phone conversations. Absolutely Great. No surprises whatsoever. I test drove the Pathfinder, confirmed my thoughts, David and John handled the paperwork and I left a few hours later, being a happy camper in my wife's new SUV. She could not be there due to an illness to a ...

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Google May 5, 2024

Great sales team. Took good care of us.

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Google May 5, 2024

Jake assisted me through the service process for my Murano, and he was very knowledgeable and informative. I had one of the best customer service experience!

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Google May 5, 2024

Thomas was very detail and informative it was an great experience and easy process

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Google May 5, 2024

I came in for my first service and everything went smoothly from the checkin to checking out. I waited for maybe 45 minutes and my car was ready to go. Overall great experience!

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Google May 4, 2024

My most recent experience at Cavender Nissan of Rockwall was exceptional. From the moment I walked in, the staff greeted me warmly and were incredibly attentive throughout the entire process. The sales representative I worked with was knowledgeable, patient, and truly went above and beyond to help me find the perfect car within my budget. The dealership's facilities were clean and welcoming, and the overall atmosphere was very professional. I left feeling confident in my decision and grateful for the outstanding customer service I received. I would highly recommend Cavender Nissan of Rockwall to anyone in search of a ...

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Google May 2, 2024

I would highly recommend this dealership! My sales guy Jake went above and beyond! Had great knowledge answered all my questions. Ty

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Google May 1, 2024

Professional, enjoyable experience. The team was able to work with me and made car buying easy. Definitely will recommend Cavender to my friends and family. I will be a lifetime repeat customer.

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Google Apr 30, 2024

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Google Apr 29, 2024

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Google Apr 28, 2024

Jake Shahan was fantastic and addressed my concerns. He is phenomenal and is diligent to ensure customer satisfaction. I am extremely happy and will share that with others.

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Google Apr 28, 2024

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Google Apr 28, 2024

Great experience with car repair today. Jake very professional

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Google Apr 26, 2024

Kamryon and carina were very helpful during the sale process.

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Google Apr 26, 2024

Colby was great! He made the experience quick and easy!

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Google Apr 26, 2024

A great experience working with Cavender Nissan in Rockwall! After a month of shopping for a particular car and facing so many set backs with other dealerships, our salesperson Zachery with Cavender Nissan made the transaction stress free, easy, and quick. We came in with our own financing and a particular car we wanted to purchase. There was no haggling or pushy sales or no trying to force us to go through financing with the dealership. Very upfront with the numbers and sales price. A very professional transaction. Also a plus that the dealership is not chaotic and noisy. It ...

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Google Apr 26, 2024

I was very pleased with my experience! Everyone was so nice and helpful, made the car shopping process a breeze! I definitely recommend Jacob Rowland he’s amazing!!!

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Google Apr 25, 2024

I was greeted at the service drive and helped quickly. Oil change, tire rotation and wash all done in about an hour. My Service advisor walked out and checked on my truck to make sure all work was done correctly before releasing it to me. I was extremely happy with this service trip.

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Google Apr 25, 2024

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Google Apr 24, 2024

I was in the this dealership today. I spoke with John in finance and Jim in the service department. I am very satisfied with the service I received today. Debra you are also very awesome!

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Google Apr 24, 2024

I had a great experience at Cavender Nissan. My salesman Alex was very helpful, friendly and not pushy at all. I told him my wants and he got me in the car that I needed. Financing was easy and I am loving my new car. Definitely recommend going to Cavender Nissan

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Google Apr 22, 2024

My car is still in the shop and has been for a while… I’ve ran into some “issues” with communication and call backs, BUT overall everyone there seems to be working hard and to the best they can with a heavy work load. Amanda Bathurst has been very honest with me, even msged me while they were closed with an update. Today while I was waiting for a while in their waiting area a random worker asked me if I wanted a coffee then went on her way, she wasn’t even part of the department I was dealing ...

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Google Apr 22, 2024

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Google Apr 21, 2024

Colby Terry worked with us today. He was amazing! He answered questions and made us feel completely comfortable with the process of buying a new car. I would definitely recommend going to him to purchase a new car

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Google Apr 21, 2024

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Google Apr 19, 2024

Great experience from start to finish! Worked to get me in a great car with excellent terms! Jake and team worked hard to make sure I got the features most important and the best possible deal!

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Google Apr 19, 2024

David Denton did a good job helping me find a nice car for my daughter. He’s very experienced and very professional. I highly recommend him…

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Google Apr 17, 2024

Mr Young was awesome he got the vehicle I liked

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Google Apr 17, 2024

Very good experience. Helpful and kind.

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Google Apr 16, 2024

It accommodates all my needs!

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Google Apr 16, 2024

Got there with a pre-approval, however I came out with a better deal that my agent made happen. Surpassed my expectations and they now have a loyal customer.

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Google Apr 15, 2024

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Google Apr 14, 2024

My professional sales consultant, Justin Manning, once saved me and my family from a burning car as we were hanging off a cliff. He had a New 2024 Pathfinder SL AWD ready to show me the moment we got to safety. While we’re were distraught and panicked, he took the utmost care of us. His walk around was immaculate, and he had answers for all of my questions. I would have bought right then and there, if he had just had it in blue!

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Google Apr 14, 2024

David Denton is an amazing sales man, thank to everyone make and excellent environment and we felt very happy with all their kindness

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Google Apr 14, 2024

I want to thank Jeremy Stefani for all the help that he gave us. He went above and beyond to get me into my new car.

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Google Apr 13, 2024

THE TEAM @ THIS CAR DEALERSHIP WAS AWESOME AND AMAZING. MY SALESMAN KAM DIXON REALLY TOOK THE TIME TO GO ABOVE THE NORM TO ASSIST ME IN GETTING THE CAR I WANTED, NOT WANT THE DEALERSHIP WANTED ME TO SETTLE FOR. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE WANTING THAT RED CARPET CUSTOMER SERVICE @ NISSAN CAVENDER🤗

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DealerRater Apr 12, 2024

very professional place. I definitely recommend customers to this Nissan. they greet you from the time you walk in Offer you coffee and water that's exactly how you treat clients

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Google Apr 12, 2024

Looking to trade in or get a new car?? Go here they are awesome!!!!! The two gentlemen helping me with the sales part were so awesome and the gentleman in the financial department was very helpful and thorough helping me understand everything as I signed it definitely an easy process. The manager was very kind too!!!!!!

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Google Apr 12, 2024

It was pretty good service. They said it will take one hour and they finished everything in one hour.

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Google Apr 12, 2024

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Google Apr 11, 2024

Service advisor Jake was Excellent! He appeared to be the only person (working) at 7am and held it down admirably!

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Google Apr 11, 2024

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Google Apr 10, 2024

Very professional. Quick and speedy service.

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Google Apr 10, 2024

Jim Virgin is great!! He takes care of his people no matter how busy he is. Great team and great service!

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Google Apr 9, 2024

My Cavender Nissan experience was very nice! They were very professional when I arrived at my appointment time they took me in right away, gave me a ride home and picked me up when they were done although I had recall issues to be addressed they also gave me an itemized list of repairs that they suggest I have done I appreciate that and look forward to doing business with them in the future. Barbara Machen

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Google Apr 8, 2024

Jeremy made it happen and listened to what we wanted.

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Google Apr 8, 2024

This is a 5 star dealership! My salesman was the superman of salesman! This is definitely a dealership I would recommend friends to come and buy a vehicle!!!!

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Google Apr 8, 2024

Saturday. Was the best experience I've ever had at this dealership in rockwall. A young man, by the name Colby Terry Assisted me in purchasing a vehicle I must say Overall, the whole staff was great 👍

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Google Apr 7, 2024

Zachary Dixon was very helpful and professional.

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Google Apr 5, 2024

I was very satisfied with the service and Amanda the service advisor who kept me abreast of when my car would be complete. Thanks for the car wash.

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Google Apr 5, 2024

Used Cavender’s service for the first time today. Everyone was so nice, easy experience with no surprises!

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Google Apr 4, 2024

Quick friendly precise

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Google Apr 2, 2024

Amanda did a great job getting my wife’s car checked in and fixed.Very satisfied and grateful.

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Google Apr 1, 2024

Great service from my rep Chris. Great Vehicle Selection

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Google Apr 1, 2024

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Google Mar 31, 2024

Great experience and got a great deal for our new Rogue. Got offered well above what I thought I’d get for my trade in, and the financial process was less than 15 minutes from start to finish after we agreed on price and trade in. Repeat customer and would buy there again. Highly recommend!

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DealerRater Mar 4, 2024

Very nice dealership with very helpful staff. No pressure met our expectations we love the Rogue.

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