Customer Testimonials
Amazing experience purchasing a new vehicle!! Jake is definitely a great car salesman!! He made the new car purchase very smooth and answered all of our questions!! Thank you Jake!! We love our new Nissan!!
Great people! Good experience, they are so friendly and offer the best services!!
Colby and Jeremy were tremendous in assisting us throughout the buying process.
Cade was excellent! He gave us the best service and answered all of our questions. I will only be going to Nissan Rockwall from here on out!
had the Toyota I was looking for when a Toyota dealership didn’t have one had such an excellent time with the sales person named Bo he was very professional very nice, and didn’t feel pressured into any extent when buying a vehicle would recommend asking for Bo
Our salesman Victor at Cavender Nissan Rockwall was very professional and patient. Our overall experience was great.
Work done in a timely manner and service clerk was very informative 👍 on work being done!
James helped me tremendously and was very patient while answering any questions I had. He eased all anxiety I had with his insight and kindness. Without a doubt the best decision I made purchasing a car from here
Took care of my inspection and oil change without charging me for oil change due to previous credits.
Love the customer experience at Cavendar Nissan in ROCKWALL
Jim assisted me through my service needs at Cavendar Nissan of Rockwall. He kept me up to date during my time there and his polite customer service was definitely noted. I will be returning for future Nissan service needs. Thanks Jim!
Came in to get my Toyota serviced. Waited in the lobby with my dog until finished, and everybody was pretty chill with her being there. Now, I was getting in my car to leave when I see an appraisal on my dash (absolutely genius of them). Well, I was already all the way back in Garland before I decided to go for it, and Bo Hook from the dealership drove all the way to my home with the car I was interested in to check it out. He put up with me doing the weirdest things, like lay down in ...
Bo and Colby!!!!!!!!! Work with them! They answer every question, play no games and make good deals! BEST customer service in ROCKWALL!!! The entire team is truly excellent! Thank you for EVERYTHING, Bo, you made the entire experience seamless and did it all with so much humor! Thanks for being great!!
We had a wonderful experience with baliee!!! He and everyone up there were amazing and very kind!!!!
We had a great experience with our salesman Cade and the Finance Manager Anthony. Both great at what they do, explained everything well and very friendly and efficient.
Great experience! I love my new Pathfinder!
Great service!
Andres Bertorelli is on top of his game from start to finish!! We will be back for future services!
Wonderful customer service!!!!!!! Baliee was amazing!!!!!
Andres Bertorelli is a great sales agent! From the first conversation by text & then by phone early Wednesday morning through the end of the purchase including the demonstration of all the bells & whistles on our new Rogue, he was so thorough! He sent us two videos to show the inventory of the white Rogues on Cavender's lot, 2nd video was rec'd the day we finalized the purchase thanking us for our business and expressed how much he enjoyed working with us and encouraged us to reach out to him anytime with any questions we have. We ...
Great experience buying a new Nissan Rogue. Cade’s professionalism is greatly appreciated. Thank you!
Jim is a wonderful service dept agent. He works very hard to make sure you are taken care of.
I am so happy with the knowledge and professionalism Zack had. Definitely understood what I wanted and could afford. Felt like family. Definitely recommend Him at Cavenders
noah was great! we had a very pleasant experience while buying our new car!
Micaylah was great!! She made my first car buying experience quick and easy! Very sweet!! Anthony was also very kind and explained everything really well to me! I forgot his name but there was another team member who assisted a couple of times where there was some confusion and that was really great!! Hopefully I won’t be back anytime soon but I’ll definitely take my business here again if need be!!
Brought my car to be serviced, it was quick and easy. Everyone was fun to talk to and were very knowledgeable
I take my vehicle in to Cavender Nissan for all my oil changes. Service is quick and everyone there are very nice and helpful
The sales Team at Cavender Nissan Rockwall was excellent! I totally enjoyed my purchasing experience, the attention to details, and the overall professionalism throughout the process. The team was very knowledgeable, In addressing all my questions and concerns.
Bad communication. Can’t get though to speak to service agent. Drive to dealer to get questions answered. Seriously enough to consider not trading
These are great people to do business with. I appreciate the great communication from start to finish while my vehicle was being serviced.
Great guy!
Even though there was an error that made a mess of my engine (was covered in oil), Nissan of Rockwall has worked to make it right. Even offering a complimentary oil change. They have always been kind and respectful!
Justin made buying my new car online as smooth as it could be. He worked with me until the numbers were right, then jumped in the drive 3.5 hours to meet me so I could get the car the same day I finally made my mind up! Check out Cavender and ask for Justin!
Thomas and Zachary were wonderful! They both went above and beyond listening to my wants and what I did not want in my vehicle. Thomas worked very closely with the finance department to get me the best deal and my new vehicle purchase happen without a hitch! Very professional and curious from start to finish!
Andy was great its my 3rd car I bought from him. He has a customer for life!!!!!
Phillip Caffey and his sales manager Thomas were wonderful to work with. I informed Phillip when my husband and I arrived that we had appointments to see other cars, and he said he was going to save us the trouble by getting us a great deal. He did! We didn't need to look any further because the quality of the used cars we saw at Cavender's was excellent, the staff was easy to work with and not overly aggressive, and the deal we negotiated was very fair. Thank you for a good purchase experience!
My service advisor Jim Virgin had an issue trying to find my lease agreement to cover my Rogue but once it worked out Jim got my Rogue in and had it serviced within about 1 hour. He did it quickly after we got it worked out.
Bailee helped me out with purchasing a new car for my wife. He was professional and very friendly, and hustled to get me through the process so I wasn’t at the dealer for hours like other places. Cavender Nissan as a whole operated more like a home town dealer. Everyone was friendly and helpful, and this was very refreshing. They worked together as a team helping one another, and I will be going back in the future and recommending them to my friends and family. Phenomenal experience.
Friendly and knowledgeable staff
They were really helpful.
Justin Gregg was awesome to work with. Honest guy who was upfront about everything. Ask for him when you go!
Wayne was amazing. He really helped me work through the warrenty problems, and get my issue resolved. Anytime I need to get service with my Nissan, Wayne will be my first call!
The both salesmen and finance men were sooo kind and helpful!!! Thank y’all so much!!! I feel that y’all rate as high as Sewll Cadillac!!!! Marisa McCarty
Great service experience on my oil change, super fast.
My experience was great! I was given a lot of options to get my vehicle in good shape. My service consultant was so helpful and knowledgeable. I was amazed by the quick and quality service as well as the great communication regarding my vehicle.
Bob was very professional with the details on the service requirements for my suv an I appreciate that
Cavender Nissan of Rockwall way exceeded my expectations!! Good job guys, Customer for life!
Cavender Nissan of Rockwall way exceeded my expectations I will be a customer for life!! Thank you Jim & Steve!
Very good experience. Repair was done in a timely manner.
Jim Virgin was extremely helpful in getting to the the bottom of some concerning engine noise. And very helpful at getting my vehicle up to par on some neglected maintenance. I highly recommend working with him.
Cavander Nissan has an incredible Team in their Service Dept! From their Mgmt Dept to the very best team of service guys that really care about you and your vehicle. If you're looking for Trust. They've got it, along with the best Team Work attitude ever. "Try it, You'll Like it"
Wonderful experience here, great attitudes, willing to go out of there way to help you and great service here at Cavinder Nissan
I needed a new vehicle to get me to & from work reliably. Being a Rockwall native I kept this place in mind. Bailee Darby helped me with my search and got me in my new Nissan Rogue. Anyone in the DFW area looking for a new vehicle, Bailee is the best person to help you out.
Hey everyone just wanted to give a shout out for the most fantastic experience I’ve ever had in the purchase of my new, used Nissan titan truck!!!! My sales team I had the pleasure to work with were amazing!! John Riley my sales man. Mgr. Colby and the new member of the team Jim. Wow I can’t begin to express my appreciation for how well these guys took care of me. Getting me a great deal on an awesome truck. I highly recommend anyone looking for a new or used vehicle, do yourself a favor checkout Cavender Nissan. ...
Wonderful service loved how they made me feel at home and awesome attitudes great atmosphere i give them 5 stars and more
I’ve been going to the Nissan Rockwall location for about a year and half and I’ve always had a great experience. Friendly people and they always take care of my car. Jim helped me out and he was very attentive and got everything done in a timely manner.
Wayne did a great job and was very thorough
I Had an amazing experience! Buying my rogue was quick and east thanks to Colby! He has great customer service and attends to the needs of clients as if we are family. He made himself available at anytime he was needed and I’m grateful he was our sales rep! Definitely would recommend you shop here for your next vehicle
Great experience no complaints
Car repairs never happen when it’s convenient. My car malfunctioned and wouldn’t stay running on my lunch break. Jim and the team got me a diagnosis quick, and took me back to work while they repaired my car. My car was ready for pick up before the end of my work day! Great service, appreciated having them close by that they could fix it quick and easy.
Jim Virgin has been my consultant for years. He has always figured a way to take care of me. He’s a good communicator so I always know what is important and needs to be done. All the guys at Cavender are professional and take customer service to a new level. Thanks for taking care of me!
Philip was amazing. He went above and beyond to make sure that I got the vehicle that I love. I am so very thankful for his patience and knowledge.
service guys are the best
Colby at Nissan’s Cavender, was very thorough, thoughtful and really patience with us. Grateful 🙏🏽
Jim was great. He was timely and informative during my service appointment and had my vehicle out quickly.
Phillip was really helpful with our purchase. He guided us to choice the best option for us. Everything was transparent and detailed. To be honest, we went to a lot of dealerships and the experience was different. I’m glad to make a deal with Phillip
It was super easy to buy the car, my sales rep was awesome. The car was deliver to my house. My issue is the car has 7800+ miles on it an the odometer statement I was given to sign matched the online ad miles so I never questioned it. The Ad says it has 6100 miles on it. It is one thing to have a few more. To have 30% more miles than advertised is a bit rediculous. I unfortunately did all the paperwork before and it was delivered so I was unaware of the additional miles until I drove it later in ...
Robert was friendly and professional. He kept me updated as I waited for my car .
The adviser was super friendly and attentive to my needs. Once the work was completed I was immediately notified. Highly recommended!
Very professional and up front! They try to get you the best deal! No lies or games! I was super impressed! And I did buy a brand new Nissan kicks that I love! Thank you Clayton!
No lies no games. Simply professional! They go over and beyond! Thanks Clayton! It's appreciated
Great service! They made the process of buying a vehicle so much easier. Answered all our questions.
Good service and time
Great group of people working at this location and great service. Thanks I'll be back
It’s not only the huge profit you helped me earn in one week that I am grateful for Mrs. Trey Loudis my most joy is that I have finally found the expert trader to trust with my money and invest with, I really appreciate, your honesty, hard work, I found you almost at the point of giving up on trading because of scammers, but you proved you are different, and I am most grateful, I invest $600 and got $7,500 in just one week, I can boldly tell you Mrs. Trey Loudis Fx Trader is the right expert to work with, ...
THANK YOU Clayton for being so amazing today and helping me with buying my beautiful new 2024 Nissan Altima SR! Your customer service skills, kindness and knowledge is exceptional and we appreciate you so much for all you did for us today 👏 🥰 🤗 Because of you, we will return in a few months to purchase another gorgeous vehicle for Sarah! Thank you again so much Clayton!
THANK YOU Clayton for being so amazing today and helping me with buying my beautiful new 2024 Nissan Altima SR! Your customer service skills, kindness and knowledge is exceptional and we appreciate you so much for all you did for us today 👏 🥰 🤗 Because of you, we will return in a few months to purchase another gorgeous vehicle for Sarah! Thank you again so much Clayton!
THANK YOU Clayton for being so amazing today and helping me with buying my beautiful new 2024 Nissan Altima SR! Your customer service skills, kindness and knowledge is exceptional and we appreciate you so much for all you did for us today 👏 🥰 🤗 Because of you, we will return in a few months to purchase another gorgeous vehicle for Sarah! Thank you again so much Clayton!
The salesman was very thorough and made sure that I understood everything. He was very courteous and helpful
Love the fact they keep me informed throughout the process of the oil change once it goes in to the shop till it’s ready. They let me know what’s been done and if needed extra work they would let me know.
Thomas was very helpful, knowledgable and not pushy! Our purchasing experience was easy and we are very satisfied with it all.
Bob in the service department was excellent! He worked with us to get the car scheduled so that it fit with our busy work schedules. He is easy to talk to and listens to you! It's nice that Cavender has the drop-off feature, too. We are highly satisfied with our service from Bob and the crew there!
Amazing customer service, thank you. Will do my services here any time, Rondelle is a great service advisor
good professional team, and they take care everything with knowledge.
Andres Bertorelli and Anthony Manacio are very easy to work with. I would recommend this dealership to anyone.